Forum
Re: Title Bar disappearing completely - 9 months ago
Thank you for the report! Which operating system are you using? Would you mind making a small screen recording showing the issue so that we can understand better how to reproduce on our side?by PureRef - Bug reports
Re: Cannot save to mounted samba drive Linux Mint - 9 months ago
We've not been able to reproduce this issue on our side, but in the upcoming version we've added more debug logging capabilities that might help shine some light on why this happens. We'll let you know when it is ready for testing.by PureRef - Bug reports
Re: You can set the background grid to the top layer and convert it into guide lines. - 9 months ago
Thank you for the suggestion! We've added Chinese translation in the beta version of PureRef 2.1 that you can get by enabling beta updates in settings. Please give it a try and see if it is helpful to you.by PureRef - Suggestions
Re: I suggest DrawTool add effective Eraser - 9 months ago
Thank you for the suggestion! We'll keep it in mind as we continue to improve PureRef.by PureRef - Suggestions
Re: Arrange > By name should keep aspect ratio of window - 9 months ago
Thank you for the suggestion! There's no good reason why it is different, must have been missed since the code is a bit different between the 2. We'll try to make the other arrange methods use the window aspect as well in the next version.by PureRef - Suggestions
Re: Hide/isolate an image or a group of images - 9 months ago
Thank you for the suggestion! Just for discussions sake, how/where would you imagine the "Unhide" UI would look/be placed? The shortcut part is of course easy but it feels like it could be easy to enable it and not know what's happening if it wasn't intentional.by PureRef - Suggestions
Re: Arrange multiple GIF frames as images at once - 9 months ago
Thank you for the suggestion! We'll keep it in mind as we continue improving PureRef in the future.by PureRef - Suggestions
Re: Issues After Latest Update – Boards Opening Incorrectly & Performance Problems - 9 months ago
Sorry for the slow response. Would you mind providing some more details about your setup? Which operating system are you using and which version of PureRef? When you say "open" a file, do you mean double clicking the .pur file in a file browser or are you opening them from within PureRef? If you can make a small screen recording and link it here to show the issue that would be supeby PureRef - Help
Re: Note window becomes inactive while typing (Mac) - 9 months ago
Thank you for the report @soswow! We believe we have found the reason for this and will try to get it fixed in the next version. Just to verify our suspicion, could you share what type of input device you're using when you're panning the scene?by PureRef - Bug reports
Re: 2.1.0beta4 - ampersand (&) in image filename will rename it to "Untitled" when imported - 9 months ago
Thank you for the report! We'll try to get this issue fixed for the next version.by PureRef - Bug reports
Re: My file has a load error and cannot recover. - 9 months ago
We're sorry to hear that your file got corrupted. If it didn't work to restore in the 2.1 beta we're not sure there's a lot we can do unfortunately, but if you want you can send us a link to the file via the contact form on the support page and we can try to take a look. If there's a backup available PureRef should tell you on startup, so if it doesn't then there&#by PureRef - Bug reports
Re: PureRef doesn't start with Hyprland - 9 months ago
Thank you for the report! PureRef currently requires x11 or xwayland but we're looking into what we can do for future versions.by PureRef - Bug reports
Re: Can't select or move any images after initial placement - 9 months ago
Thank you for the report and sorry for the slow response. What operating system are you using on your desktop? And what type of input device are you using? We haven't encountered this issue before so not sure what might be the cause, are you able to make a small screen recording and share it here so that we can see what is going on for you?by PureRef - Bug reports
Re: Color Profiles - 10 months ago
Glad to hear it, and thank you so much for the support and feedback!by PureRef - Suggestions
Re: Color Profiles - 10 months ago
Hopefully third time's the charm and this is now working for jpegs too in the latest beta, 2.1.0.beta4!by PureRef - Suggestions
Re: Images all missing - 10 months ago
This issue should now be fixed in the latest beta version, 2.1.0.beta4, if not please let us know!by PureRef - Help
Re: I want to downgrade 2.03 to 1.11.1 - 10 months ago
You can convert 2.0 save files to legacy save files by using Save as, and then selecting "Legacy PureRef scene" in save as type. Just note that new features such as gifs and drawings will be lost if you do this.by PureRef - Help
Re: Images all missing - 10 months ago
Thank you for sharing! We'll have a fix for this in the upcoming beta version, so keep an eye out for that.by PureRef - Help
Re: Images all missing - 10 months ago
Sorry to hear that you experienced issues with the beta! Are you able to share any of the files with us so that we can take a look and get the issue fixed? It would be super helpful since it seems like a pretty bad bug. If you can't share it here feel free to shoot us a message through the contact form on the support page instead.by PureRef - Help
Re: No "Open In" option in settings - 10 months ago
That setting is unfortunately not available on MacOS in PureRef 2.0.3, but we've added support for it in the latest beta version, 2.1.0.beta3 in case you would like to give it a try. You can get it by enabling beta updates in the settings.by PureRef - Help
Re: Color Profiles - 10 months ago
Thank you for checking and for the detailed repro steps! We made a last minute change and messed up the non-png code path... It should work for png in beta3 but we'll get it working for other formats in the next one!by PureRef - Suggestions
Re: Cant draw when using overlay mode Medibang Paint Pro - 10 months ago
Thank you for the report! Which operating system are you on, and what type of input device are you using? Does it work if you have PureRef in always on top mode, but not fullscreen? This might be an issue on Medibangs side as well so it might be worth reaching out to them and see if they know what might be going on.by PureRef - Bug reports
Re: Is it possible to save the application window size with each Pure Ref file - 10 months ago
It is unfortunately not currently possible, but we'll note your request and keep it in mind as we continue improving PureRef in the future.by PureRef - General
Re: Appreciation - 10 months ago
Thank you for the kind words, glad to hear you like it and found your way back!by PureRef - General
Re: Can we have a "search" function ? - 10 months ago
Thanks for the suggestion! We've noted your request and will keep it in mind as we continue to improve PureRef in the future.by PureRef - Suggestions
Re: Color Analysis: Generate Color Palette and Color Proportions for an Image - 10 months ago
Thank you for the suggestion! We'll keep it in mind as we continue improving PureRef in the future. Would you mind linking the online service that you like, so that we can take a look at it for inspiration in case we get to implementing this feature in the future?by PureRef - Suggestions
Re: 2.1.0.beta2 - optimize images not working at all - 10 months ago
This should now be fixed in the latest beta version, 2.1.0.beta3, please let us know if it helps!by PureRef - Bug reports
Re: Image Replacement Tool/ setting - 10 months ago
In the latest beta version, 2.1.0.beta3, there is now a command available to replace a single image with another one from disk.by PureRef - Suggestions
Re: Version 2.1.0.beta1-2: Ctrl+X copying need x10 more time than on older versions - 10 months ago
In the latest beta version, 2.1.0.beta3, we've separated the temporary file copying into its own command, so this should no longer be needed as a workaround.by PureRef - Bug reports
Re: Color Profiles - 10 months ago
We believe this should now be fixed in the latest beta, 2.1.0.beta3, if not, just let us know!by PureRef - Suggestions