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Re: PureRef Minimized When I click on it Help - 2 months ago

What OS are you on? Is PureRef minimized to the taskbar or does it just go behind other windows? If it goes behind make sure you haven't enabled Always On Bottom.

by PureRef - Help

Re: Portable version - 2 months ago

There is a portable package available for download at the download page, under the link for the installer. For windows it currently requires Visual C++ Redistributable 2015 but for the upcoming version it will be completely portable on most platforms.

by PureRef - Suggestions

Re: File Opens Up as Gray Box - 3 months ago

We're sorry you're experiencing problems with PureRef. You can force restore the images by running PureRef from the command line with the command line option -b: "PureRef.exe -b /path/to/scene.pur" Let us know if you can't get it working and we'll try to help you further. The next version of PureRef will provide these options form within PureRef in a more intuit

by PureRef - Help

Re: Images in the file went Missing - 4 months ago

PureRef tries to create a backup before saving (the .pur.old) since there's always a risk things go wrong while writing big files (That's why its a good idea to always keep a backup or all your important files) We answered in the other thread as well but for people that find this in the future we'll put it here as well: As long as you still have the .pur.old file you can just

by PureRef - Help

Re: Images in the file went missing - 4 months ago

As long as you still have the .pur.old file you can just rename that to .pur (remove .old) and you should be able to open it again. We tested it on our side and it seems to work. We noticed that some of your images are linked and that might cause issues in the current version of PureRef (will be fixed in the next version) so if you still have problems opening the file let us know and we can ma

by PureRef - Help

Re: "WARNING: Failed to backup save file. File already exists" - 4 months ago

When PureRef saves your scene it first creates a backup file. This file will be removed after the save has finished successfully so if it is still there when you try to save again PureRef warns that you might be about to overwrite a backup from a save that failed. A guess based on the image you uploaded: could it be that when you save into your dropbox folder, the backup file gets uploaded to drop

by PureRef - Help

Re: Masive Memory Consumption - 4 months ago

Thank you for reporting this, we will try to reproduce it on our side and see if it is something we can fix. It sounds a bit worrying that it happened after you updated Windows. Do you know what PureRef version you were using before? Also how much memory does PureRef use when you only open one instance of that 500mb save file? It is normal that PureRef uses more memory than the size of the file si

by PureRef - Bug reports

Re: Amazing Program - 4 months ago

Thank you for the kind words! We're glad to hear you find PureRef helpful.

by PureRef - General

Re: Closed PureRef File Corrupt - 4 months ago

Sorry for the slow reply. It looks like your file is working fine but you have linked images in it that might have been relocated so PureRef can't find them. In the upcoming version of PureRef you will be able to relink linked images so this will be a lot more obvious when it happens. Until then, if you want your PureRef files to be self contained, toggle on the setting "Embed local imag

by PureRef - Help

Re: pureref losing my image in file - 4 months ago

Sorry for the slow reply. We assume you're using Windows: Open the start menu and type cmd, start "Command Promt" and drag drop PureRef.exe into it, then type " -b " and then drag drop the broken save file. The result should look something like this: "C:\Users\User>C:\path\to\PureRef.exe -b C:\path\to\scene.pur" Then press enter and PureRef should start

by PureRef - Help

Re: Thank you! - 4 months ago

Glad to hear you like PureRef and thanks for sharing how you use it! Schematics and documents are also references so you are using it exactly as we intended; easy access to references that help you do your own work :)

by PureRef - General

Re: pureref losing my image in file - 6 months ago

Sometimes, if PureRef is interrupted while saving, the resulting save can become corrupted. To guard against this PureRef will try to make a backup with the same name as your save but with the file ending .pur.old before starting the new save, this file should still be on disk if the save was forcefully interrupted, can you see such a file on your disk? If this is not the case PureRef has funct

by PureRef - Help

Re: [Solved] Master Opacity keyboard shortcut? - 6 months ago

Some keyboards doesn't have the + key and in that case it is a bit different on different OSes how it handles it so it would be good to know which OS you are using as schroef said. It should always be possible to rebind it to a new shortcut with that keyboard though and it should work. Did you try any other key combinations?

by PureRef - Help

Re: Auto Brightness and Contrast on dark reference images - 6 months ago

The reason we're a bit reserved to add features like this is because we want to focus on displaying references and not become an image editing software since so many other such software do it better. With that said, as you say, it might be beneficial for reference viewing if you could tweak some basic things quickly. We'll definitely keep it as a note in our backlog and consider if there

by PureRef - Suggestions

Re: Color Pallete and Sorting - 6 months ago

This is something we have in our backlog to do so thank you for providing some examples! We can't promise when we will get to it but keep an eye out for new versions of PureRef.

by PureRef - Suggestions

Re: System Error preventing program opening - 6 months ago

Did you try to install the Visual Studio Redistributable 2015 linked above? If you did, do you still have the same issue as stated in the first post?

by PureRef - Help

Re: Overlay Selection on startup - 8 months ago

We've added a setting for this called "Default window mode" in the upcoming version of PureRef so keep an eye out for that! For the other suggestions; we'll see what we can do in future versions of PureRef. The option to hook it on top of a specific application would indeed be very useful. Thanks for the suggestions!

by PureRef - Suggestions

Re: What location are images saved - 9 months ago

All remotely added images are saved into the .pur file and if you have the setting "Embed local images in save file" enabled all local images will be embedded as well. If you want to export embedded images you can do so from the right click menu under Save -> Export -> All Images.

by PureRef - Help

Re: Images in the file went missing - 9 months ago

It seems like the metadata of your .pur has broken somehow. This could theoretically happen if a save was forcefully aborted or you got out of disk space while saving. Do you know what might have happened? If it works on one of your computers maybe you can check what version of PureRef you're using and if they are different? If you want to recover the images you can force load the scene

by PureRef - Help

Re: Canvas Preset & Custom Dimensions - 9 months ago

Alright, we'll keep your suggestions in mind for the groups then. Thank you for the detailed suggestions!

by PureRef - Suggestions

Re: Canvas Preset & Custom Dimensions - 9 months ago

There has been requests for grouping images which we're looking into. Would that be similar to what you would like? The general idea is to be able to create a group with a custom title and background that you could drag images into and then move the group as one image.

by PureRef - Suggestions

Re: Retina Mac Support - 9 months ago

Unfortunately we can't say but it is getting pretty close! We're as eager as you are to get it out :)

by PureRef - Suggestions

Re: Source files location - 9 months ago

As long as you have the setting "Embed local images in save file" all images will be saved within the .pur. So you don't have to worry about losing the images if you have the .pur file.

by PureRef - General

Re: Problem with notes (how to ungroup them?) - 9 months ago

Although it might seem a bit unintuitive new notes will be parented to the current selection. So if you don't want a new note to be connected to your selection you have to first clear it and then create the note. If you want to un-parent the notes you have you have to recreate them unfortunately. Just copy the text and paste it again without a selection. We're looking into how to make

by PureRef - Bug reports

Re: Canvas Preset & Custom Dimensions - 9 months ago

The idea of PureRef is to provide a limitless canvas so that you only have to care about sizes when exporting the scene. Could you give some example on how this would be used?

by PureRef - Suggestions

Re: Disable window frame (border) - 9 months ago

In the settings dialog you can change the setting "Image Borders" to "Off" or "Selected Only".

by PureRef - Help

Re: New Scene - 9 months ago

Clear canvas is the function to use to start a new scene. Do you mean that after using clear the same save path is used if you press ctrl+s?

by PureRef - Help

Re: Images in the file went missing - 9 months ago

What OS are you using? First, to make sure that the file actually contains your images, could you check the file size of the .pur file? If that is very small chances are that the images failed to save. If it does contain something you can contact us through the support contact form on this web page and we'll try to help you recover the images.

by PureRef - Help

Re: Retina Mac Support - 9 months ago

Yes, this will be fixed in the next version of PureRef, so keep an eye out for that!

by PureRef - Suggestions

Re: Adding "frames" for grouping - 10 months ago

Grouping is definitely something we want to add to PureRef so thank you for describing your use case and the detailed suggestion. And thank you for the link, as we all know it is great to have some references for your work :)

by PureRef - Suggestions