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When I start PureRef it opens like this on my Surface Pro 3 in a small region to the top left and wont let me move it or fill the screen. I hit Ctrl + F nothing happens I select Right mouse button to move and nothing happens.


I think it was working on windows 8.1 and started doing this on Windows 10 but I didn't use it much on 8.1 since I was just formatting it to 8.1 to upgrade to 10.

I've uninstalled and reinstalled 2 times. Version PureRef-1.7.1_x64.

Help would greatly be appreciated

Edited 1 time(s). Last edit at 2017-05-06 22:48 by PureRef.
Posts: 464
This sounds like a bug, we have seen some issues with maximize on surfaces when rotating the screen from landscape to portrait but this sounds like something else.

Something you can try to do is to delete the settings file located under C:/Users/<username>/AppData/Roaming/PureRef.ini

Take a backup of it and, if it helps to remove it, maybe you can upload it for us so we can take a look?
Having the same issue using a regular desktop computer version 1.7.1 on Windows 7
Posts: 464
Any luck with deleting the settings file?
Yes it worked! The file contained:

Size=@Size(1088 605)
Position=@Point(2112 629)
Last_Browse_Path=C:/Program Files/PureRef
RecentFiles0=C:/Program Files/PureRef/A.pur
RecentFiles1=C:/Program Files/PureRef/B.pur
RecentFiles2=C:/Program Files/PureRef/C.pur
RecentFiles3=C:/Program Files/PureRef/D.pur
RecentFiles4=C:/Program Files/PureRef/E.pur
Posts: 464
Glad to hear you got it sorted! And thanks for the information, we will try to reproduce the issue and get it fixed!
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