Forum

I really love the new updates, but having some issues with zooming in and out of my canvas on 2.0 (Wacom touchscreen)
I've noticed when I pinch to zoom that if I touch an image on the canvas with one finger during the zoom it will grab the image and start resizing it and moving it around while also controlling the canvas. In the previous version this never used to happen. I used to select the image and zoom it and then deselect it and then control the canvas separately but now it seems like both are happening at once.

Is there an option in the settings to go back to the previous way of controlling the canvas/images?
I'm aware that this might be an issue for only a select few that use this app with a touchscreen lol, not sure though.

Thank you!

This sounds like a bug that we might need to look into. Would you be able to make a small screen recording showing the issue so we can see what's going on?

Yeah no problem, just recorded a short clip.

Should also add after the 20 second mark of the vid there's another similar issue where if I long press with 2 fingers on the canvas it starts moving the window around as well. On the previous version I seem to remember that the window would move around if you long press with 1 finger not 2. Might be wrong though.

https://drive.google.com/file/d/1EZ6_bCHFDBNZcDhDqy7UN1cw-7y9PX-p/view?usp=drivesdk

Hopefully that link works

Thank you for the video, we'll try to see if we can figure out what's going wrong there.

As for the move window thing it was an issue in PureRef 1 too, for some reason Windows thinks it is a good idea to trigger right click even if 2 fingers are pressed...

No problem, let me know if there's anything else you need.

Hahaha! Thanks Microsoft...



Edited 1 time(s). Last edit at 2024-06-29 21:54 by benmrhall.